Recertification: 02/2017

Consultix GmbH provides the multi-functional web based application ProCampaign v7.0 to its customers to support and enhance their Customer Relationship Management (CRM). The users of the service are provided with meaningful information on how to make use of ProCampaign in compliance with EU data protection law. Users who adhere to the guidance provided by Consultix can be sure that processing of personal data by means of ProCampaign is in line with EU data protection law.

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European Privacy Seal for ProCampaign

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Disclaimer:

This register is kept with the utmost care. However, EuroPriSe does NOT guarantee the accuracy of information found on the Site. Your reliance on information found on the Site is at your own risk.

Product/Version

Version 7.0
Function as provided in January 2017

Qualification: IT-based service

View the ProCampaign v7.0 certificate 

Cert. No.

EP-S-SKL2WX

Version of Certification Criteria

11/2011 (95/46/EC)

Validity

13/02/2017 - 28/02/2019

Initial certification on 29/02/2012 

Monitoring

10/2017 (O.K.)

06/2018

Public Report

Recertification 2017: ProCampaign v7.0 Short Public Report [PDF] Image

Recertification 2017: ProCampaign v7.0 Short Public Report [PDF] Image

Initial certification: ProCampaign v2.0 Short Public Report [PDF] Image

Initial certification: ProCampaign v2.0 Short Public Report [PDF] Image

Manufacturer/Provider

Wachtstr. 17-24
28195 Bremen
Germany

BEST

Transparency:

Users of ProCampaign v7.0 are informed about relevant data protection issues by means of a specific information leaflet. They are provided with a detailed data protection concept in German language on request. ProCampaign's functionality is described in an elaborate and comprehensible manner in the ProCampaign user manual. 

ATTENTION

ProCampaign v7.0 facilitates its privacy-compliant use. However, responsibility for the processing of personal data by means of ProCampaign lies with the users who qualify as controllers whereas Consultix acts as a processor on behalf of its customers.

SUMMARY

ProCampaign is a web based application to support users' Customer Relationship Management (CRM). By means of ProCampaign, personal data of end customers (consumers) are processed for market analysis, customer loyalty and marketing campaign purposes.

End customer data may be transferred by users to ProCampaign via a data entry interface. Furthermore, use of additional interfaces allows for end customers entering data directly in ProCampaign (e.g., by means of completing a form on the user's website).   

DETAILS

Recert 201702

Several new functionalities were added to ProCampaign since its initial certification in February 2012. For that reason, the re-evaluation was in fact partly a new initial evaluation. In addition to the functionalities that were already covered by the initial certification, the target of evaluation of the current recertification includes the following functionalities:

  • Surveys
  • Messaging (via email (already part of the initial certification) and SMS (new))
  • Multivariate testing
  • Best send time optimization
  • Link tagging
  • Statistics
  • Direct Query
  • Couponing
  • Geolocalisation (identification of customers who live within or in the vicinity of a specific zip code area)
  • Ratings & Reviews
  • OAuth2 interface

The re-evaluation showed that ProCampaign v7.0 meets all applicable EuroPriSe requirements. Further information can be found in the short public report that is available here: Image Image

Initial Cert 201202

The focus of ProCampaign is on the so-called permission marketing: It supports the obtaining and management of end customers' consent to the processing of personal data for the above-mentioned purposes. ProCampaign is capable of storing end customers' consent (opt-in) or objection (opt-out), thereby distinguishing between different communication channels (e.g., email, phone).

Target of Evaluation (ToE) is ProCampaign v2.0 (function as provided in February 2012). The ToE includes the following functionalities:

  • Obtaining and management of end customers' consent
  • Assignment of registration numbers
  • Deduplication of records
  • Exclusion of certain end customers
  • Data cleansing
  • Resource analysis
  • Data selection
  • ProComplaint (input mask for complaint management)

The ToE does not include the following optional features of ProCampaign:

  • Check and correction of name and postal address
  • Mover check
  • Designation of most valuable consumer
  • Detection and investigation of violations of terms and conditions

Technical Evaluator

Dipl. Math. Ralf von Rahden
datenschutz cert GmbH
Konsul-Smidt-Str. 88a
28217 Bremen
Germany

Legal Evaluator

Dr. Irene Karper LL.M.Eur.
datenschutz cert GmbH
Konsul-Smidt-Str. 88a
28217 Bremen
Germany

Formerly Certified Versions

2.0

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