Recertification: 02/2019

Consultix GmbH provides the multi-functional web based application ProCampaign v8.0 to its customers to support and enhance their Customer Relationship Management (CRM). The users of the service are provided with meaningful information on how to make use of ProCampaign in compliance with EU data protection law. Users who adhere to the guidance provided by Consultix can be sure that processing of personal data by means of ProCampaign is in line with EU data protection law.

Press Release (on the occasion of the previous recertification in 02/2017):
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European Privacy Seal for ProCampaign

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Disclaimer:

This register is kept with the utmost care. However, EuroPriSe does NOT guarantee the accuracy of information found on the Site. Your reliance on information found on the Site is at your own risk.

Product/Version

Version 8.0
Function as provided in June 2018

Qualification: IT-based service (processor service)

View the ProCampaign v8.0 certificate

Cert. No.

EP-S-QZ6TVW

Version of Certification Criteria

01/2017

Validity

14/02/2019 - 28/02/2021

Recertification No. 1 on 13/02/2017

Initial certification on 29/02/2012 

Monitoring

10/2019

06/2020

Public Report

Recertification 2019: ProCampaign v8.0 Short Public Report [PDF] Image

Recertificaton 2019: ProCampaign v8.0 Short Public Report [PDF] Image

Recertification 2017: ProCampaign v7.0 Short Public Report [PDF] Image

Recertification 2017: ProCampaign v7.0 Short Public Report [PDF] Image

Initial certification: ProCampaign v2.0 Short Public Report [PDF] Image

Initial certification: ProCampaign v2.0 Short Public Report [PDF] Image

Manufacturer/Provider

Wachtstr. 17-24
28195 Bremen
Germany

BEST

Transparency:

Users of ProCampaign v8.0 are informed about relevant data protection issues by means of a specific information leaflet. They are provided with a detailed data protection concept in German language on request. ProCampaign's functionality is described in an elaborate and comprehensible manner in the ProCampaign user manual. 

ATTENTION

ProCampaign v8.0 facilitates its privacy-compliant use. However, responsibility for the processing of personal data by means of ProCampaign lies with the users who qualify as controllers whereas Consultix acts as a processor on behalf of its customers.

SUMMARY

ProCampaign is a web based application to support users' Customer Relationship Management (CRM). By means of ProCampaign, personal data of end customers (consumers) are processed for market analysis, customer loyalty and marketing campaign purposes.

End customer data may be transferred by users to ProCampaign via a data entry interface. Furthermore, use of additional interfaces allows for end customers entering data directly in ProCampaign (e.g., by means of completing a form on the user's website).   

DETAILS

Recert 201902

Several new functionalities were added to ProCampaign since its first recertification in February 2017. For that reason, the re-evaluation was in fact partly a new initial evaluation. In addition to the functionalities that were already covered by the previous recertification, the target of evaluation of the current recertification includes the following functionalities:

  • Messenger Service
  • Function of registration via mobile phone number
  • Communication through MMS

The re-evaluation showed that ProCampaign v8.0 meets all applicable EuroPriSe requirements. Further information can be found in the short public report that is available here: Image Image

Recert 201702

Several new functionalities were added to ProCampaign since its initial certification in February 2012. For that reason, the re-evaluation was in fact partly a new initial evaluation. In addition to the functionalities that were already covered by the initial certification, the target of evaluation of the current recertification includes the following functionalities:

  • Surveys
  • Messaging (via email (already part of the initial certification) and SMS (new))
  • Multivariate testing
  • Best send time optimization
  • Link tagging
  • Statistics
  • Direct Query
  • Couponing
  • Geolocalisation (identification of customers who live within or in the vicinity of a specific zip code area)
  • Ratings & Reviews
  • OAuth2 interface

The re-evaluation showed that ProCampaign v7.0 meets all applicable EuroPriSe requirements. Further information can be found in the short public report that is available here: Image Image

Initial Cert 201202

The focus of ProCampaign is on the so-called permission marketing: It supports the obtaining and management of end customers' consent to the processing of personal data for the above-mentioned purposes. ProCampaign is capable of storing end customers' consent (opt-in) or objection (opt-out), thereby distinguishing between different communication channels (e.g., email, phone).

Target of Evaluation (ToE) is ProCampaign v2.0 (function as provided in February 2012). The ToE includes the following functionalities:

  • Obtaining and management of end customers' consent
  • Assignment of registration numbers
  • Deduplication of records
  • Exclusion of certain end customers
  • Data cleansing
  • Resource analysis
  • Data selection
  • ProComplaint (input mask for complaint management)

The ToE does not include the following optional features of ProCampaign:

  • Check and correction of name and postal address
  • Mover check
  • Designation of most valuable consumer
  • Detection and investigation of violations of terms and conditions

Legal Evaluator

Dr. Irene Karper LL.M.Eur.
datenschutz cert GmbH
Konsul-Smidt-Str. 88a
28217 Bremen
Germany

Technical Evaluator (since 07/2018)

Dr. Irene Karper LL.M.Eur.
datenschutz cert GmbH
Konsul-Smidt-Str. 88a
28217 Bremen
Germany

Technical Evaluator (from monitoring in 10/2017 until 06/2018)

Alexey Testsov
datenschutz cert GmbH
Konsul-Smidt-Str. 88a
28217 Bremen
Germany

Technical Evaluator (until recert in 02/2017)

Dipl. Math. Ralf von Rahden
datenschutz cert GmbH
Konsul-Smidt-Str. 88a
28217 Bremen
Germany

Formerly Certified Versions

7.0 (02/2017)

2.0 (02/2012)

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Product/Version

REISSWOLF f.i.t.

v1.5; service function as provided in 05/2018

Qualification: IT product and IT-based service (processor service)

View the REISSWOLF f.i.t. certificate

Version of Certification Criteria

11/2011

Cert. No.

EP-S-X5TSCN

Validity

24/05/2018 - 31/05/2020

Monitoring

01/2019

09/2019

Public Report

f.i.t. Short Public Report Image Image 

Manufacturer/Provider

REISSWOLF Systems GmbH

Im Heegen 13
22113 Oststeinbek
Germany

BEST

Access policies can be used to restrict system usage to specific times of the day and/or IP addresses to reduce the attack vector for third-party access. A user session is controlled by means of a cross-tab synchronised session countdown.

ATTENTION

Regarding the processing of personal data on third persons by means of f.i.t., it must be highlighted that the (usually) corporate users of the service qualify as controllers whereas REISSWOLF Systems GmbH acts as a processor on behalf of the users. Customers are advised that the legitimate use of the service may require the collection of the data subject's consent and/or declaration of release from confidentiality.

SUMMARY

REISSWOLF f. i. t. is a web-based archiving system for data storage and access. It serves the purpose of uploading, storing, managing and exchanging data in the sense of a document management system. f.i.t. is a web application that can be used with common internet browsers. 

DETAILS

REISSWOLF f. i. t. is primarily designed for commercial use. It is distributed by REISSWOLF Systems GmbH and operated as Software as a Service (SaaS) in a data center in Germany.

The ToE includes

  • The web-based service REISSWOLF f.i.t. (for details, please cf. the short public report)

It does not include

  • REISSWOLF f.i.t. mobile app
  • REISSWOLF f.i.t. hotfolder
  • Office module
  • Teamviewer
  • Other alternative interfaces to clients

Technical + Legal Evaluator

Ann-Karina Wrede
Innungsstraße 7
21244 Buchholz
Germany

Initial Certification: 05/2018

REISSWOLF f.i.t. provides a web-based service that enables companies to upload, store, manage and exchange data in the sense of a document management system. Users of the service are controllers in respect of personal data on third persons that is processed by means of f.i.t.. The service is designed in a way that facilitates the users' compliance with EU data protection law.

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Disclaimer:

This register is kept with the utmost care. However, EuroPriSe does NOT guarantee the accuracy of information found on the Site. Your reliance on information found on the Site is at your own risk.

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European Privacy Seal for REISSWOLF f.i.t.